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The American Land Title Association (ALTA) Best Practices are guidelines developed to help title and settlement companies protect consumers, ensure accurate and compliant real estate transactions, and promote market confidence. These best practices are designed to enhance transparency, accountability, and trust in the title and settlement industry.
Maintain appropriate professional liability insurance and fidelity coverage to protect against errors, omissions, and employee dishonesty.
Develop a written procedure for receiving, addressing, and documenting consumer complaints to ensure timely resolution and ongoing improvement.